Island EMS receives Accreditation with Commendation from Accreditation Canada


Charlottetown, PE – Prince Edward Island’s province-wide ambulance service is being nationally recognized for achieving one of the highest levels of accreditation in Canada’s health care sector.

Island EMS (IEMS) has been Accredited with Commendation by Accreditation Canada, following a thorough evaluation of its management, operations and paramedic services. Accreditation Canada measured Island EMS against globally-influenced and jurisdictionally-tailored standards that are used in the accreditation of more than 1,100 health care sites across Canada, including regional health authorities, hospitals and long-term care facilities. The accreditation is valid for five years and is the result of IEMS’ efforts to improve upon the level of accreditation it received in 2014.

“Being Accredited with Commendation is a remarkable achievement not just for Island EMS but for all of its paramedics, administrative staff and management,” said Erik Sande, President of Medavie Health Services, the parent company of IEMS. “It is much more than a stamp of approval; it is a testament to the high level of care Island EMS delivers to Prince Edward Islanders every day.”

Through its Qmentum Accreditation Process, Accreditation Canada evaluated IEMS against best-in-class standards established by its affiliate Health Standards Organization. External peer surveyors conducted an on-site survey to assess the organization’s leadership, governance, clinical programs and services against Accreditation Canada requirements for quality and safety. Those requirements include national standards of excellence, required safety practices to reduce potential harm, and questionnaires to assess the work environment, patient safety culture, governance functioning and client experience. The decision to recognize IEMS with Accredited with Commendation came after it surpassed the fundamental requirements of Accreditation Canada’s accreditation program.

“I want to commend everyone at Island EMS for their ongoing commitment to improving the quality and safety of the services they provide to the people of Prince Edward Island,” said Dr. Scott Cameron, Provincial Medical Director of Emergency Health Services for Health PEI. “Their innovative solutions to caring for our communities, such as through their Rapid Response Unit and palliative care program, has made them a key partner in our One Island Health System, helping us deliver the right care, by the right partner, in the right place.”

With the new level of accreditation, Prince Edward Islanders will soon see Accreditation Canada decals on Island EMS ambulances and support vehicles. Island EMS staff will also be acting on recommendations from the accreditation survey to further improve its management and operations over the coming years.


About Island EMS

Island EMS, a wholly owned subsidiary company of Medavie Health Services, began operating the ground ambulance service in Prince Edward Island in April 2006. Operating on a long-term service contract with the Government of PEI, Island EMS is solely responsible for the delivery of the pre-hospital emergency care and non-emergency transfers for the province of Prince Edward Island.
Island EMS currently has bases located across PEI in Alberton, O’Leary, Summerside, Montague and Souris, with the main administration office and paramedic base in Charlottetown. There are approximately 150 paramedics working with Island EMS, with the scope of practice of Primary Care Paramedic, Intermediate Care Paramedic and Advanced Care Paramedic.
About Accreditation Canada
Accreditation Canada is an independent, not-for-profit organization that accredits health care and social services organizations in Canada and around the world. Its comprehensive accreditation programs foster ongoing quality improvement through evidence-based standards and a rigorous external peer review. Accredited by the International Society for Quality in Health Care (ISQua), Accreditation Canada has been helping organizations improve health care quality and patient safety for more than 50 years.
For more information, including interview requests, please contact:
Island EMS
Jeremy Measham
Special Projects Coordinator
Health PEI
Amanda Hamel
Senior Communications Officer
Medavie Health Services Group of Companies